Bringing consumers a great toy is only part of our success - product support, is the other part! It's frustrating to buy a new toy and when something goes wrong, you're left out in the cold - who do you call, is there help? We strongly believe that all LiteHawks are not throw away toys. We are proud to offer Industry Leading Parts and Technical Support that are both in-house and also available on-line - right here! That's important. Really important.